Returns & Exchanges
At TANTRUM, we want you to love your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our process is designed to be as bold and straightforward as our collection, ensuring you get exactly what you need without the drama.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack Your Items
Securely place your items in the original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing